Our Services
Business Process Optimization
Performance Management
Marketing & Sales
Knowledge Management
Research & Analytics
Capability Building
Business Process Optimization through Nimbus Control
The fact that 50%+ business activities are required to be performed manually; there is a limit to which the traditional automation based process optimization solutions can achieve. That's where we bring in Nimbus Control, a BPM solution from Nimbus Partners of UK, to optimize processes through capturing, managing and deploying "Common Operational Platform" and supporting information, to the entire workforce to improve performance, efficiency and compliance. With the help of this, even a CEO would have a line of sight into his front line operations and can drill down to see KPIs and process metrics.
Implementing Performance Management through Balanced Scorecard Methodology
Balanced Scorecard (BSC) is a widely accepted management system to implement performance management in organizations across various industries. Having experienced the wonderful results of BSC approach, we strongly recommend this management system to our clients. We follow Balanced Score Card approach to set, track and achieve your key business strategies and objectives through tracking four key aspects: Customer, Financials, Internal Process, Knowledge & Learning. We must point out that BSC is a very easy to understand concept but needs experienced skilled people to implement it right. Following a wrong measure can lead the whole organization on an undesirable, and often irreversible, path.
Enhancing Marketing & Sales Team Effectiveness
In a B2B solution selling environment, it is no more about how good one is at building relationship. The game has advanced much beyond that. The marketing and sales teams need to systematically identify opportunities, run targeted campaigns to generate qualified leads, analyze clients' pain points for designing solutions and supporting it over the life of the solution. We help in all such activities including target market identification, opportunity identification, CRM, campaign management, competitive landscaping, channel engagement measurement and risk assessment.
Knowledge Management
Knowledge Management is a space that is least exploited and most misunderstood concept by organizations in India. It is often misunderstood as putting documents on a technology enabled platform and hoping that one day people will use it. We follow a very different approach i.e. Lean inspired "Pull" based knowledge management system. Having learnt and implemented KM systems in some of the best known organizations, our team understands the effort required to create and maintain a KM system that can add to the competitive advantage of our clients.
Research & Analytics/ Knowledge Process Outsourcing (KPO)
Insightful research that helps corporate take smart decisions is our core competence. Be it new market entry strategy, market assessment, competitive landscaping, vendor analysis, financial analysis like comparative benchmarking, valuation, credit analysis or covering Indian and International markets, we add value to all.
For Business to Consumer (B2C) businesses, analytics plays a vital role. This is a service we bring to our clients through "Knowledge Foundry". We can help with analytics around web, campaign, attrition & loyalty program, credit & collection, supply chain & logistics, risk, price elasticity, dealer performance, brand equity drivers and media mix.
Capability Building
Most of our assignments have some part of capability building aspect included. However, we do carry out specific need based capability building programs as well. We help in training need analysis and training design, programs on leadership, change and personal growth and communication skills.