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IMPACT : A Strategic Performance Management Solution

A Strategic Performance Management Solution

IMPACT is a cloud-based platform developed by Spider Strategies Inc., to help organizations execute their strategy and achieve their goals in any industry and size. IMPACT helps organizations manage, measure, and optimize business performance using data visualization, team alignment, communication, and initiative management. IMPACT can work with any performance management methodology, such as Balanced Scorecard, OKRs, KPIs, Earned Value Management, and more. IMPACT also provides features such as assistance and note-taking for leadership review meetings, assigning tasks, customizable dashboards, strategy maps, scorecards, reports, initiatives tracking, collaboration tools, data governance and security, and more.

IMPACT is a solution from Spider Strategies of USA, and we are their channel partners for Asia.

Balanced Scorecard Engagement

  1. Preparations include studying company strategy, going through the existing method of achieving strategic goals, performance dashboards etc.
  2. Three days workshops for the leadership team to convert strategy into actionable initiatives. Outcomes include Corporate level dashboards including Objectives, KPIs, Initiatives etc.
  3. Cascading to business units e.g. Marketing, Sales, Manufacturing, Quality, Supply Chain, IT, HR, Finance etc. through workshops
  4. Automating BSC through visualizing Strategy Map, Objectives, KPIs, Strategic initiatives etc. on QuickScore with Spider Impact®.

  5. Using BSC Dashboards to drive monthly performance review
  6. Tweak and refine KPIs after six months
  7. Once established, incorporate BSC KPIs into Organization’s performance management system for individuals
  1. CEO Leadership
    1. Establish Balanced Scorecard (BSC) as the only way to measure the success of the organization in delivering on the strategy
    2. Drive Change – BSC implementation brings Awareness, Desire, Knowledge for change.  Strategic Initiatives then enhance organization’s abilities and routing resources commitment to Initiatives through budgeting cycle brings reinforcement.
    3. Address Fear – Implementing BSC can unsettle some senior executives. The CEO needs to take them into confidence
  2. Patience – BSC implementation is a journey. The  technical part gets over in 3 months but results start taking shape after a year
  3. Technology adoption – Automate Balanced Scorecard through using an appropriate tool e.g. Spider Impact®.
  4. Strategy Management Office – Establish a Strategy Management Office
  5. Cascade – Cascade BSC principles, at least up to the level of Managers, across the organization
  6. Communicate – Communicate profusely about the principles and advantages of BSC across the organization
  • Premium on Execution – Translate strategy into action for frontline
  • Organizational Alignment – Row the boat in the same direction
  • Balance – Keep the performance management system balanced
  • Focus – ZERO distraction
  • Measurement – Fail fast and change to win
  • Preparation – Future proof organization
Balanced Scorecard for Strategy Execution
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No. of Balanced Scorecard built in IMPACT
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No. of Objectives built-in IMPACT Scorecard
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No. of People trained on IMPACT
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Clients served in countries in Asia for IMPACT

Knowledge